Our support addresses are open to all your questions and comments, even if you are not a registered user. You can also use our support forums to communicate with other members of our user community.

Registered owners of Mono Software products enjoy a wide range of benefits, including:

• Priority support, ensuring that your questions get answered first and in a timely fashion. Maximum response time is 24 hours, Monday through Friday from 9:00 AM to 5:00 PM GMT+1.
• Unlimited case tickets during the subscription period. All incident types are covered by the support service, ranging from installation and deployment to development issues. Note that our technical support service is incident-based and does not include continued custom development of complex systems.
• Free upgrades with access to both minor and major product updates during the subscription period.
• Dedicated email contact to communicate directly with in-house support specialists.
• Discounts on all products if you submit a testimonial or a case study for solutions built upon Mono Software products.

Additionally, if you are a company or an individual who deliver Web application solutions to your clients, you can apply for a solution partner program. The partner registration is free and includes additional benefits:

• 25% percent off the list price for all licenses for your clients.
• Special access to pre-release versions of our products.
• Priority on bug fix and new feature requests.