Mono Support User not getting created  

User not getting created

Showing Unexpected Error !

Hi,

can you please give us more details on that issue? Where does it happen? Front end during the registration, or in the back end in administration pane?

Regards.

Also, can you check the MonoX logs(/MonoX/ApplicationData/Logs/[yyyy-mm-dd]_MonoX.log) for the errors?

Hi Ivan

Thanks for the response
I found this issue while registration from my own site (i.e i installed monox on my Server)

Also i found following error in log

System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it.

Thanks
sachin

Hi,

So you have successfully installed MonoX, opened it in web browser and tried to register some user and got an error?

Regards.

This could be the issue with your mail server settings. Look for the following section in the web.config and change the mail server name to your local mail server.

yes Ivan

got an error when i successfully installed Monox and tried to create user

Now i also modified the Mail settings in Web.Config file

But it is still not working

Thanks

Hi,

Can you please send us a screenshot of that error so we can investigate it further?

Regards.

Sure

Evan , attached is the screenshot
How can i get the source code for sending email , Do i have to purchase the License for the same?

The error is due to ssl connection may , but in out one of the applcation we ebnabled the ssl connection through code and we could send the ,mail
But here as i do not have the code , i am not able to proceed.

Thanks
sachin

Hi,

to get to the bottom of this we will need an error log files from the MonoX, you can find them in the /MonoX/ApplicationData/Logs/*.log location, please attache them this this thread so we can check the exact errors that you get.

Thanks